Cycles
National Express East Coast will carry your cycle free of charge if you have a valid ticket. We can carry only one cycle per customer, space allowing.
We have no restrictions regarding Brompton style folding cycles that can be safely stowed as normal luggage within the passenger accommodation.
Reserving your cycle
Please be sure to reserve your cycle onto the train of your choice before you travel by:
1. Book online and request a cycle reservation at the same time
- When booking via this website, cycle reservations can be requested as part of the booking process.
- If a cycle space is not available for your chosen service, this will be flagged and you will be requested to select an alternative service.
2. Calling into your local National Express East Coast Travel Centre or station
- You can reserve a cycle place at Travel Centres and stations up to the train’s departure time. We suggest that you reserve your space in advance wherever possible to avoid disappointment.
- We can only carry five cycles per train.
3. More information
Please label your cycle with the relevant cycle reservation ticket ensuring that it clearly shows your name, contact details and destination station.
Your cycle will be stored in the guard’s van, so please locate it and load your cycle in plenty of time before your train departs.
At the station
Please dismount from your cycle before you enter the station. If you’re leaving it at the station, please use the cycle racks/cupboards we’ve provided at all National Express East Coast stations. Cycles are left at owner’s risk and National Express East Coast accepts no liability for cycles or contents left at the station. For security reasons, please do not leave bags or panniers on your cycle. In the interests of security National Express East Coast reserves the right to inspect the contents of any cycle panniers and bags left attached to the cycle whilst left in the cycle park. Find more station information here.
Shorter platforms may affect your journey
A few of our stations in Yorkshire and Scotland have platforms that are too short for our trains, so we cannot carry bicycles in the usual way. If you are travelling with a bicycle to or from any of these stations (listed below), please follow these guidelines to help smooth your journey:
- Ask a member of station or train staff for help.
- Use the south end of Coach F if the guard’s van is not on the platform.
- Transfer your bicycle to the guard’s van at the next full-length platform. Please seek the advice of the train guard for details of where and how to do this.
- Confirm with the train guard where you are getting off the train.
- Cycles are left in the guard’s van at the owner’s risk.
- Please do not ride your cycle until you are outside the station.
Stations affected
Yorkshire
Skipton
Keighley (southbound)
Brough
Horsforth
Edinburgh to Aberdeen
Stonehaven
Leuchars (southbound)
Kircaldy (southbound)
Inverkeithing
Haymarket (southbound)
Edinburgh to Inverness
Newtonmore (southbound)
Blair Atholl (southbound)
Pitlochry (southbound)
Gleneagles
Dunblane (southbound)
Falkirk Grahamston
Haymarket (southbound)
Your comments
If you have any comments about the carriage of cycles on National Express East Coast, please send them to cycles@nationalexpress.com Thank you.