Buffet Voucher Terms and Conditions

National Express East Coast Buffet Voucher terms and conditions

You may exchange buffet vouchers on National Express East Coast services for purchases from the National Express East Coast Café Bar or trolley.  Vouchers may not be used in the Restaurant car. No change will be given from vouchers at the National Express East Coast Café Bar or trolley.  The voucher is valid for three months from the date of travel.  The voucher cannot be exchanged for cash. 

National Express East Coast Buffet Vouchers cannot be used on any other Train Operators' services.  The number of vouchers that may be issued per transaction is not restricted.  They may be purchased in conjunction with adult, child, flat fare tickets, including all season tickets plus when a valid ticket is presented.  Vouchers cannot be used in conjunction with staff privilege travel facilities.  Refunds may be given if Buffet Vouchers are submitted with unused travel tickets. 

If the advertised catering service isn’t provided, on-train staff will endorse vouchers accordingly and a full refund would be provided at the station of issue. Existing GNER Buffet Vouchers will be honoured.